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Demonstrable Features Drive Record Sales
Cutco (Olean, NY) sells by way of their direct sales force. The
company built a reputation for high quality cutlery by promoting
ergonomic handle design developed by Thomas Lamb. The “Lamb” handle
combined with their “forever” guarantee helped Cutco
build a strong and loyal consumer base. And while the Lamb handle
works well for knives, it is not universally adaptable to all
kitchen tools. So our design team developed a new handle family
with the ergonomic features inherent in the existing knife line,
while creating a distinctive look and feel for the new product
family.
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