Work With Us
Jes Koepfler, PhD
Director, UX Research and Strategy

Jes has always had an interest in humans and their tools. That’s what led her down a path of archaeology, knowledge media design, and finally, human-computer interaction.

At Bresslergroup, Jes bridges various front-end design capabilities. She facilitates workshops and ideation sessions, conducts generative research, and marries digital and physical solutions in support of overall product strategy.

At heart, Jes is a listener and a pattern finder. She loves the human aspects of the design and innovation process, like deriving insights from early interactions with clients and end users and turning those into a strategy that can be continuously improved. Jes enjoys looking across digital and physical experiences, product types, and sectors to define user needs and explore new and exciting ways of addressing them.

Jes has a PhD in Information Studies, with a focus on human-computer interaction, from the University of Maryland College Park. She earned a master’s degree in Museum Studies at the University of Toronto, and she holds a dual bachelor’s degree in Classics & Archaeology from the University of Virginia. She has more than a decade of experience in research-driven design, working across sectors including non-profits and education, financial services, pharmaceutical, telecommunications, and more.

Ever curious to try something new, in her free time you can find Jes trying an aerial circus class or learning to boulder, riding her bright orange Brompton folding bike around the city, enjoying a neighborhood festival, or volunteering.

If you could redesign anything, what would it be? The Philadelphia subway system and airport. Finish this sentence: Design is ... … a process, not an outcome. Any hidden talents? I used to be a medic in the Army National Guard, so in a pinch I could probably stop major bleeding or dust off my CPR skills.