Facilitating a user research session can be a juggling act involving many competing considerations, even without the added pressure of accurately capturing the experience for later analysis. Keith S. Karn, PhD, Bresslergroup’s Director of User Research and Human Factors, organized and moderated a session called “Capturing Data During User Research” to address these concerns at the 2015 Annual Meeting of the Human Factors and Ergonomics Society, held in Los Angeles from October 26-30.
The panelists, including Charles Mauro of Mauro New Media, James Ross of Infragistics, Edmond Israelski, PhD, of AbbVie, and Rob Tannen of Intuitive Company, weighed the advantages and disadvantages of various methods of capturing user research data in field and laboratory settings. They also discussed considerations when choosing methods based on the type of research and the nature of the project.
At HFES 2015, Karn also participated in the panel, “Challenges in Supporting the Design of Products for Healthcare: The Human Factors Consultant’s Perspective,” moderated by Dick Horst of UserWorks, Inc. Horst assembled a group of seasoned human-factors engineering consultants, each with more than 25 years of experience, to tackle questions about what, if anything, is different about consulting on healthcare products as opposed to the human factors of other types of systems.